CENTRE: With our unified communication automated solution on the cloud we guarantee a significant safe on the costs without implementing any hardware.
CENTRE is a communications system developed by L’avenir that automates telephony, messaging and appointments dating system in order to optimize and the efficiency of your company.
With CENTRE, you will be able to make calls, receive voice messages straight to your e-mail, set up meetings and even launch massive campaigns in order to improve the relationship with your clients as well as obtaining multiple opportunities with new prospects.
Optimize the communications on your company and get multiple benefits:
On premise and Coud solutions.
No hardware installation required.
Service availability all day.
24/7 - 365 days a year monitoring.
IVR: automated operator.
Pre-paid Calls Detailed Reports (CDR).
Automated Call Distributor (ACD)
Customer Relationships Managements (CRM).
Interface technologies: SBC, Troncales SIP, Gateways and Terminales.
Collaboration Tools: Microsoft teams.
Chatbots y Voicebots
Reduce significantly costs associated with telephone billing using IP telephony.
This cloud technology service that we have developed will allow you to grow as many times as you need, paying only for the time you use it, without installing hardware.
Our CENTRE call center platform allows you to properly manage your incoming and outgoing campaigns while maintaining effective control of the information.
¿Por qué nuestro call center
es tu mejor opción?
Protegemos la información de tu compañía gracias a las prácticas más seguras del mercado en la implementación de soluciones de voz IP.
Garantizamos la confiabilidad e integridad de tu información en caso de falla.
Respaldamos con nuestros servidores en la nube y de manera confidencial, la información de llamadas y grabaciones obtenidas.
Monitoreamos permanentemente la plataforma para asegurar el mejor rendimiento.
Puedes acceder a nuestra plataforma desde cualquier lugar del mundo.
Ingresa de forma segura a tu call center desde cualquier dispositivo, con solo tener conexión a Internet.
Aprovisiona para otros meses, los minutos no consumidos.
We design, implement and offer support to next-generation telephony solutions with IP PBX.
Connect the PBX system to Microsoft Team and provide your team and clients with high quality calls with the support, security and reliability of Microsoft.
Purchase a cloud PBX service without a permanence clause.
Our cloud service allows you to integrate your company's current PBX system with Microsoft Teams and enjoy all the collaboration benefits that this platform offers.
In addition, you can also receive and make calls to national and international public numbers.
What are the benefits of integrating
your PBX with Microsoft Teams?
No additional software license required for softphone.
Take advantage of your PBX
Continue using the resources of your current PBX and integrate it into Microsoft Teams. It only requires setting up a SIP backbone to the L'avenir cloud.
Work collaboratively with Microsoft Teams tools. It also receives and makes calls to national and international public numbers.
Own phone number
Contract the public numbering of Bogotá, Cali, Medellín, Barranquilla or Bucaramanga and enjoy the telephony services of Microsoft Teams.
Automate your company's customer service processes with the most popular messaging tools on the market.
Chatbots and Voicebots
At L’avenir we implement mechanisms of artificial intelligence and machine learning to understand the context in which users interact, to offer increasingly accurate responses.
What is a chatbot?
A chatbot is a programmable virtual assistant that allows to maintain a natural conversation or interact with users, simulating the responses that a person of attention and service would give.
a chatbot in your company?
Save time and costs
Significantly reduce the costs of hiring and training staff, reallocating those resources to other processes in your company.
Improve the quality of customer service
Optimize the response and waiting times of your customers or users.
Provides immediate response to your customers' requirements, through a robot that attends 7 days a week and 24 hours a day.
The chatbot follows a set script, so it will always respond as programmed by your company.
Know some of our Chatbots
The routes state chatbot delivers on line information of the on-going events on the main routes of Colombia. You can contact it through Facebook Messenger or Twitter by @vias_co .